Oven
An oven drifting away from its setting ruins several dinners before anyone works out why. Parts are measured live, because a component on its way out reads perfectly fine when nothing is flowing through it.
Same day
where the schedule allows
90 days
on parts and labour
7 a.m. to 11 p.m.
every day of the week
What we handle
What goes wrong
Ovens break along a small number of familiar paths, and the description you give on the phone usually settles what gets loaded first.
With gas the igniter has faded below the current the safety valve needs. On electric the bake coil has lost continuity entirely.
Calibration has slipped at the probe or the thermostat. The appliance believes it has reached a temperature it has not, and whatever you put inside pays for that.
Nothing has failed outright. The element or igniter is simply running well below its rated output, and will go completely before long.
Latch motor or its switch, usually stressed by a long cleaning run and now unable to let go of the mechanism.
Separate elements on separate circuits. One functioning and the other not halves the search before the back panel is off.
The board has found a sensing or switching problem and withdrawn heat rather than operate without knowing the temperature.
Included as standard
Everything here comes as part of the call. Testing an oven properly means looking at what surrounds the fault, not only the fault itself.
Booking takes a minute
Open every day, 7 a.m. to 11 p.m.
Codes on the display
A modern oven locks its door and shows a code when the controller finds something it cannot safely work around.
If the code appeared immediately after a self-clean run, say so on the phone. Hours at cleaning temperature stress the sensor, the locking motor and the controller simultaneously, so we work through them in a different order.
Brands
From the job sheet
Guy T., Valois
Reported: Range with working surface burners but an oven that would not heat at all.
Found and done: Igniter was drawing well under what the valve needs to open. Fitted a new one, verified the valve was opening as it should, brought the oven to temperature, and tested the joint for tightness before packing up.
Monique F., Pointe-Claire Village
Reported: Household had been rotating trays halfway through to compensate, assuming that was normal.
Found and done: Our instrument showed a shortfall of around forty degrees against the dial. Temperature sensor had drifted badly out of tolerance. New sensor fitted, board recalibrated, and a test bake run alongside our own thermometer to confirm.
Robert C., Oneida
Reported: Door would not release once the cycle ended, and the oven refused to heat afterwards.
Found and done: The locking motor had succumbed to the temperature, a frequent outcome after extended cleaning runs. Changed both the motor and its contact, as the contact had been behaving erratically anyway, then cycled the lock three times to confirm.
Where we work
We take oven calls any day of the week and well into the evening, which is precisely when most people find out theirs has stopped working.
If your street is not listed, ring and we will tell you straight away.
How a booking goes
The model number and a description of the fault, either over the phone or through the form. That alone usually narrows things to a handful of parts.
We give you a slot narrow enough to plan around rather than a vague half-day. If a service elevator or a parking permit is involved, that gets sorted now.
Testing happens before anything is dismantled. You then hear one figure covering the whole repair, with nothing added later for having looked.
The machine goes through a full cycle while somebody is still there to watch it, the area gets tidied, and the ninety-day date is printed on your invoice.
7 a.m. to 11 p.m.
every day of the week
straight to the office
Pointe-Claire
and nowhere else
Three fields, and the rest happens by phone.
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